Why top quality service is important

Without momentum, your business grinds to a halt.

In commercial terms, that’s unthinkable. To avoid major disruptions and delays, you need things to work. Plant, equipment, services – you need them all functioning, in the right place, at the right time. Because when things aren’t working together, your entire business momentum is broken.

At Nationwide Hire, we move businesses forward when no one else can. We move projects forward when no one else cares. When those difficult situations arise, Nationwide Hire keeps supporting you until everything’s sorted.

I just wanted to take the time to send a personal thanks to you for everything you do for us. We have just come out of one of our busiest times and you have been an amazing help throughout.

Your pro-activeness with us as a client is invaluable as we can really rely on you to pull things out of the bag at short notice.

Thank you so much for everything over the past year or so we have been working together.

Jem
I just wanted to pass on my thanks to yourselves and in particular Emily. She is always polite, friendly and professional and I must say of all the companies we deal all your staff are great and helpful.

Emily has just got me out of a dire situation today and has gone above and beyond (which she always does ) and I feel she needs to be praised for her commitment.

Please pass on mine and my colleagues thanks she really is a credit to your company.

Sharon
I am writing to express my gratitude with the way in which Sam and yourself dealt with our request for hire. The service was exceptional with all equipment being delivered on time and without issue, Sam was extremely helpful and the communication was first class. We will be happy to use your service in the future given the hassle free way in which everything was dealt with. Please pass my thanks on to Sam.
Darren
I try to keep Rick and Nicola ahead of what we need they are gems for helping and deserve a pat on the back and a nice cup of tea made for them
For making my job all that simpler with all the pre planning done I can forget about lifters unless there is a date change.

Up to now they have done their level best to accommodate any issues that have appeared, and all credit to him and Nicola they have never failed me yet

Thanks you too Scott everything you do to make my life easier it is much appreciated

Margaret
I just wanted to write and let you know how grateful I am that your staff are switched on and are always so helpful. In particular Leanne who recently helped me out of a very sticky situation regarding a skip exchange being requested for the incorrect site. She went above and beyond to make sure that we had skips in the right place and I was very impressed with how quickly she got things organised for us.
Anon
I just wanted to write and let you know how grateful I am that your staff are switched on and are always so helpful. In particular Leanne who recently helped me out of a very sticky situation regarding a skip exchange being requested for the incorrect site. She went above and beyond to make sure that we had skips in the right place and I was very impressed with how quickly she got things organised for us.
Anon
Balfour Beatty asked a national Platform supplier at 9:07 for a 14 tonne Tele-handler for delivery by 10 am the next day.

The best they could do by 3:25 pm was a 5.5 tonne Tele-handler.

Balfour Beatty then called Nationwide Hire at 3:30pm. We presented them with two options in 25 minutes.

Anon, Balfour Beatty

cta-nwh