Nationwide Hire is the UK’s leading equipment hire and waste brokerage business.
Coming from a traditional equipment hire business we realised the compromises you have to make on customer service when you have a financial responsibility to maximise the utilisation of the equipment you own.
It’s from this insight that Nationwide Hire was born; being a broker we don’t own any equipment, which means we are totally focused on customer service. But coming from the industry we bring over 400 years’ experience and a network of approved suppliers with a total of 9,000 locations across the UK.
With so many sites at our finger tips we are never out of stock and we can always find what you are looking for, no matter how rare. But more than that, it means we are always on your doorstep which enables us to deliver same day in an industry where 1-2 days is considered good.
Combine this with the systems we have developed to manage quality and reliability and you can see why customers entrust us with around one million hire days per year.
I just wanted to take the time to send a personal thanks to you for everything you do for us. We have just come out of one of our busiest times and you have been an amazing help throughout.
Your pro-activeness with us as a client is invaluable as we can really rely on you to pull things out of the bag at short notice.
Thank you so much for everything over the past year or so we have been working together.
I just wanted to pass on my thanks to yourselves and in particular Emily. She is always polite, friendly and professional and I must say of all the companies we deal all your staff are great and helpful.
Emily has just got me out of a dire situation today and has gone above and beyond (which she always does ) and I feel she needs to be praised for her commitment.
Please pass on mine and my colleagues thanks she really is a credit to your company.
I am writing to express my gratitude with the way in which Sam and yourself dealt with our request for hire. The service was exceptional with all equipment being delivered on time and without issue, Sam was extremely helpful and the communication was first class. We will be happy to use your service in the future given the hassle free way in which everything was dealt with. Please pass my thanks on to Sam.
I try to keep Rick and Nicola ahead of what we need they are gems for helping and deserve a pat on the back and a nice cup of tea made for them
For making my job all that simpler with all the pre planning done I can forget about lifters unless there is a date change.
Up to now they have done their level best to accommodate any issues that have appeared, and all credit to him and Nicola they have never failed me yet
Thanks you too Scott everything you do to make my life easier it is much appreciated
I just wanted to write and let you know how grateful I am that your staff are switched on and are always so helpful. In particular Leanne who recently helped me out of a very sticky situation regarding a skip exchange being requested for the incorrect site. She went above and beyond to make sure that we had skips in the right place and I was very impressed with how quickly she got things organised for us.